Items purchased through

  • We guarantee all merchandise purchased through
  • If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund.
  • Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
  • No refunds after 30 days.
  • All sales are final for the Incase x Parabellum products.
  • Free return shipping only available for US orders.

To return an item purchased through

  1. Pack the item in the original packaging and shipping box, if possible.
  2. Include the original packing slip or copy of the receipt and reason for the return.
  3. Print a pre-paid shipping label and drop off at your local service location.

    Or label the package with the following address and ship via carrier of your choice.

    Incase Designs

    Attention: Returns

    1351 Railroad St

    Corona, CA 92882

Send your order number and tracking number to


Obtaining Warranty Services for Manufacturer Defects

If you wish to make a claim under this warranty with respect to the Product, please submit a claim