Incase is proud to provide exceptional customer service. If you need help with your order or have a question about our products, our Customer Service team is happy to assist you.

Email Customer Service: support@incase.com

Toll-Free Phone Numbers

Monday - Friday / 6am - 5pm PST

  • (US): 1 (888) 893-1638
  • (UK): +44 2081962428
  • (HK): +852 30509024

HOLIDAY HOURS

We will be closed on the following days to allow our representatives to be with their families during the holidays:

  • Memorial Day - Monday, May 30, 2022
  • Juneteenth Day Observance- Monday, June 20, 2022
  • Independence Day - Monday, July 4, 2022
  • Labor Day - Monday, September 5, 2022
  • Thanksgiving Day - Thursday, November 24, 2022
  • Day after Thanksgiving Day - Friday, November 25, 2022
  • Christmas Eve Observance - Friday, December 24, 2022
  • Christmas Day Observance - Monday, December 26 2022
  • New Year's Eve Observance - Friday, December 30, 2022
  • New Year's Day Observance - Monday, January 2, 2023
  • We will resume our normal business hours the following business days at 6AM PST.

Authorized Resellers

Interested in becoming an Authorized Reseller? Contact sales@incaes.com

Warranty & Returns

Need help requesting a Warranty replacement or return? Click here