Looks good initially but cracks without impact after a few months. Bought in Oct 2023, already cracked in multiple places by Jan 2024. Never dropped it, just day to day wear and tear.
Hi Ru, we are sorry to hear the Hardshell Dot Case isn't working out as intended. Please reach out to our customer service team as they would be glad to discuss our warranty with you. They can be reached at email@example.com
Quality of the product was very poor. Even though the warranty expired I expected the case would last a few years. I purchased a similar product a few years ago for about $20 and it lasted one year. So I purchased this product for $54 and it lasted one and a half years.
I expected a superior product for the price I paid. The product was never used for air travel. It was used in the home office. I sent Apple a copy of this issue and recommended that “Incase Products” should no longer be sold on their web site or Apple stores.
We are incredibly sorry to hear about your experience with the Hardshell Dot Case. Your review is vital to us. We take customer feedback very seriously. Our product team values this information as we are always looking to improve our products. If there's anything else we can do, please reach out to our customer support team at firstname.lastname@example.org as they would be glad to help.
did not fit my laptop
I really like this case, but it does not stand regular wear and tear. I have bought this product twice, and after a month or two, it is the same old story with several cracks. Given the price point, I had expected much better durability.
I have had this case since August 2022, I noticed in October small cracks forming on the edges of the case. I had not dropped it nor even placed it firmly anywhere. These cracks got worse and started to chip off upon opening or closing my MBA. I am continuing to see the same on other corners of the case, all on the top piece, non on the bottom. It's disappointing because I had another case on a MBP for YEARS that didn't have any damage at all. I was hoping this would perform in the same manner.