Warranty Sidebar

Warranty Procedure

  1. Fill out the claim form.
    Fill out the claim form as completely as possible. Include receipt # and attach a photo of the receipt and damaged product. (claims cannot be processed without a receipt.)
  2. You will receive an email confirmation
    A claim # will be emailed to the email address included in your claim form. This unique claim # links to your claim and should be used in all correspondence with Incase.
  3. We will respond to your claim request within 72 business hours.
    Our customer care team will contact you with instructions on how to complete your warranty claim.